5 Sustainability Ideas

After many years of human exploitation, our planet is suffering and we can clearly see the consequences. Climate Change is the defining issue of our time and we are at a defining moment. From shifting weather patterns that threaten food production, to rising sea levels that increase the risk of catastrophic flooding, the impacts of …

Shortcomings in the Customer Journey

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Tourism for All

According to the World Health Organization (WHO, 2011) 15% of the world’s population have special needs or some kind of disability. This global estimate for disability is on the rise due to population ageing and the rapid spread of chronic diseases. Most of this collective will never have the privilege of enjoying the simple fact …

The 5 Keys of Inclusive Experiences

The hotel sector is constantly undergoing changes due to the trends and interests of the population. That’s why hoteliers must seek specialization and focus their efforts on trying to offer a differential treatment to each of their guests. However, despite the growth of the old population and the high percentage of people worldwide with disabilities, …